Took a while to get the product ready to ship, but staff were helpful and and quick to respond during the process. Once shipped, arrived quickly. Holes for the control panel were drilled onto the wrong side and the screws provided didn't exactly match the quantities/sizes in the instructions, but it was good enough to manage. Wood surface is very well put together and solid. Looks good. Raising and lowering functionality works well. On the expensive side for what you get, but happy with a sustainable and interesting product. Would recommend.